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Solismere provides a specialized platform for high-quality footwear, serving individuals throughout Singapore. We recognize that your trust is the foundation of our relationship, which is why we handle your personal details with professional integrity. As a data controller operating within Singapore, we adhere strictly to the Personal Data Protection Act (PDPA).
This document outlines how we collect, utilize, and protect your information when you visit our online store. Our goal is to ensure you feel secure while navigating our selections, knowing that your digital footprint is managed responsibly and transparently.
We collect details through specific interactions to facilitate a smooth shopping experience. When you create an account or finalize a purchase, we ask for your name, residential address in Singapore, and contact information. These details allow us to deliver your footwear to the correct location and provide updates on your order status.
Beyond the information you provide directly, our website utilizes digital markers known as cookies. These tools help us understand how you navigate our pages, which styles you view, and how we can improve the layout of our storefront. This automated collection includes your IP address and device type, which we use to maintain site stability and prevent unauthorized access.
Solismere uses your personal details for clearly defined purposes. Primarily, we process your information to fulfill our contractual obligations to you. Without your delivery address and contact name, we cannot move your selected footwear from our facility to your home.
Additionally, we use data to improve our internal operations, such as analyzing which footwear designs are popular among Singaporean shoppers. If you choose to join our mailing list, we use your email address to share news about upcoming arrivals and seasonal events.
You always maintain the power to opt out of these communications at any time by using the link provided in our emails or by reaching out to us directly.
To provide a seamless service from click to delivery, we share necessary details with external partners. We provide your shipping information to our logistics providers who specialize in Singapore-wide distribution.
We also work with secure payment gateways to process transactions; Solismere does not store sensitive card numbers on its own systems. Furthermore, we integrate Google analytics and advertising tools to help us reach the right audience.
These services may use cookies to show you relevant advertisements based on your interests. We ensure that all our partners follow data protection standards that align with our own commitments and the requirements of the PDPA.
Solismere implements a variety of physical and electronic safeguards to shield your personal details. We use industry-standard encryption for data transmission during the checkout process to block unauthorized viewing.
We keep your information only for as long as necessary to provide our services or to satisfy legal and accounting requirements in Singapore. When your details are no longer required for these purposes, we employ secure methods to delete or anonymize the data, ensuring it can no longer be linked to you.
Under the PDPA, you possess specific rights regarding the personal details we hold. You can request access to your data at any time to see what information we have collected. If you notice any inaccuracies in your profile, such as an outdated address or a misspelled name, you have the right to ask for a correction.
You may also request that we stop using your details for certain purposes or ask for the deletion of your account entirely. To exercise any of these rights, or if you have questions about our data practices, please contact our team at contact@solismere.com.
We are committed to responding to all inquiries with clarity and speed.
Company Name: Solismere
Live Hours: Monday to Friday, 9AM to 5PM, SGT