20% - 25% Off on Select Pairs
Solismere maintains a focused operational model to provide specialized service to our local community. We deliver exclusively within the borders of Singapore. Our logistics network is optimized for this region, and we do not facilitate shipments, orders, or deliveries to addresses outside of Singapore.
By ensuring our focus remains within these territorial limits, we can uphold our commitments regarding speed and reliability for every customer who chooses our footwear.
We believe in total transparency when it comes to the costs associated with your purchase. Solismere provides free shipping on every order, regardless of the size or number of items you select.
There are no hidden handling fees, fuel surcharges, or extra processing costs added to your order at any stage. The price you see listed on our platform for your footwear is the final and only amount you will be expected to pay upon delivery.
This commitment to straightforward pricing aligns with professional standards and ensures a clear understanding between our brand and our customers.
To ensure a secure and straightforward transaction, Solismere utilizes a Cash on Delivery (COD) protocol for all orders. Under this system, the full payment for your items is collected in person at your doorstep at the time of delivery. We ask that customers have the exact total ready for the logistics agent to facilitate a smooth handover.
This method removes the need for sharing digital banking details during the checkout process and provides you with the security of paying only when the package arrives at your residence. Our logistics partners are trained to handle these transactions professionally, ensuring the final step of your shopping journey is as seamless as the first.
Our logistics process is divided into two distinct stages to ensure your footwear arrives in excellent condition:
It is important to note the distinction regarding order changes. You possess the right to cancel your purchase at any point while the item remains in our physical possession. However, once the package has been dispatched and enters the logistics phase with our third-party partners, the cancellation window is closed.
From the moment of dispatch, the delivery process must be completed as scheduled. We encourage our customers to finalize their selections only when they are certain of their purchase to avoid any inconvenience during the transit phase.
Company Name: Solismere
Email: contact@solismere.com
Live Hours: Monday to Friday, 9AM to 5PM, SGT